Successful process improvement factors vary by company and the type of process. While one company is concerned with decreasing customer complaints, another may need to increase production or eliminate ...

Dr. Jim Kane addressed the Capability Maturity Model Integration (CMMI), ISO 9000, Information Technology Infrastructure Library (ITIL) and Six Sigma alternative frameworks for process improvement for ...

Anything that you do well is worth doing better over time. The term "continuous improvement" describes a process practiced by quality engineers but it speaks to something that every conscientious ...

Business processes need ongoing improvement to ensure that they remain up to date and relevant. Here are seven tips for promoting continual process improvement. Are your business processes crying out ...

Is it a struggle to get your staff involved in process improvement initiatives? If so, you’re not alone. Businesses in virtually every industry wrestle with how to engage teams in efforts to improve ...