How Salesforce and ServiceNow are squaring off in the battle for the helpdesk

FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...

ServiceNow faces more cautious outlook as UBS cites AI-driven budget pressures

UBS has lowered its rating on ServiceNow Inc (NYSE:NOW, XETRA:4S0) to Neutral from Buy, saying its earlier conviction that ...

Naitiv Launch Highlights AI Use Cases As ServiceNow Shares Screen Undervalued

Naitiv, described as an AI native ServiceNow consultancy, has been launched with a focus on the Property & Casualty insurance sector. The firm is led by experienced former ServiceNow executives and is ...

ServiceNow gets a downgrade. AI worries sink another software stock

UBS downgrades ServiceNow stock to Neutral from Buy and slashes its price target to $100 from $170.
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ServiceNow ends the AI add-on era and defines its new platform approach

To understand what ServiceNow announced today, it helps to understand what ServiceNow has always been at its foundation - and ...

ServiceNow says it’s ‘AI-enabling’ its entire product suite to turbocharge enterprise automation

ServiceNow says it's 'AI-enabling' its entire product suite to turbocharge enterprise automation - SiliconANGLE ...
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UBS Cuts ServiceNow to Neutral With a $100 Target: Yesterday’s Selloff Was Just the Beginning?

ServiceNow (NYSE:NOW | NOW Price Prediction) stock dropped 7.86% on Thursday, April 9, and continued lower Friday morning as ...

ServiceNow moves beyond the sidecar AI era, giving customers a complete AI-native experience across all products and packages

New Context Engine provides the enterprise context to ground every decision made by AI agents. Build anywhere, deploy on Serv ...
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ServiceNow, Anthropic Partner On Using Claude For AI-Powered Applications

‘We are bringing our domain and knowledge as well as context to build applications using Claude’s models trained on that industry-specific content to build a differentiated offering,’ says ServiceNow ...
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ServiceNow seeing “millions of dollars of savings” using its own AI products internally

ServiceNow CFO, Gina Mastantuono, also explains how the vendor's release of AI products is resonating with buyers and reveals a bit about how and when it might impact revenue. Cloud workflow vendor ...